Frequently Asked Questions

Welcome To Fresh Tax Questions & Answers 

About Fresh Tax

  • Why Choose Fresh Tax Solutions?

    With Years of experience in the tax relief industry, Fresh Tax is committed to assisting Americans nationwide with obtaining a favorable tax settlement with the IRS or State. From the beginning, the Fresh Tax Team has set the standard for thinking outside the box and articulating creative blueprints and problem-solving to help American taxpayers get the freedom and experience an enjoyable prosperous life. 


    With a staff full of experienced and dedicated tax professionals, Fresh Tax has developed a two-phase process (Tax Investigation & Tax Resolutions) and is committed to achieving a favorable tax settlement. It begins with a confidential and complimentary tax consultation from the comfort of your home over the phone so we can learn about the current financial difficulty you are experiencing and understand how you ended up in a situation where you owe the IRS

  • How are we different from other tax relief companies?

    At Fresh Tax Solutions we go the extra mile, with a team full of certified tax experts, case managers, caseworkers, and enrolled agents. We prioritize our clients. 


    Thanks to our two-phase approach we are able to help thousands of Americans obtain tax relief. We are known for leaving no stone unturned and constantly seeking innovative ways to achieve results. 


    Many tax firms will take a simple route to get their clients in IRS Payment Plans or Installment Agreements. At Fresh Tax we prioritize setting the industry standard by getting the best tax resolution possible.

  • Do we offer services to individuals and businesses?

    Yes! We specialize in both business and personal tax debt. 

Popular Questions

  • How long is the process?

    Each individual IRS resolution case will be provided with a unique timeline from Fresh Tax Solutions.


    IRS resolution cases may take 3 to 10 months but are dependent on consistent communication with your caseworker.


    While our caseworkers are working hard on your case please understand that the IRS has been backlogged in its resolution process due to the pandemic.

  • What if I haven't filed taxes?

    To be considered for the Fresh Start Program the IRS requires you to be in compliance and up to date with your tax returns. If you have unfiled tax returns, a tax preparer will be assigned to your case with Fresh Tax.

  • What if I don’t know how much I owe?

    Many taxpayers may have lost track of how much they owe due to the interest and penalties that are tagged onto their tax debt. The good news is we can help find out how much you owe and determine if you qualify to sign up with us at Fresh Tax Solutions.

  • Can I call the IRS?

    Absolutely, The IRS has a general phone number, however, it may take a few hours to get connected with an IRS agent. 


    Fresh Tax enrolled agents and tax attorneys have direct access to IRS representatives and can take the stress off your shoulders.

  • Does the money I pay your firm go to the IRS?

    No, The payments made to us go towards the services retained at Fresh Tax. The IRS requires all payments to come from the taxpayer. 

  • What if I'm already paying the IRS?

    If you are currently on an installment agreement or payment plan with the IRS or State you must maintain payments in a timely manner. Fresh Tax will take on clients that are in an installment agreement. 


    If you default on payments with the IRS or State, please forward any letters from the IRS or State to your caseworker immediately. 

    Once you sign up with Fresh Tax we will work endlessly to reduce your installment agreement or settle your tax debt with the IRS and State.

  • Does the IRS call me?

    No, The IRS will not make any phone calls to a taxpayer. IRS correspondence is sent via US mail or through an assigned revenue officer. Any SMS text message or phone call claiming to be the IRS may be a scam.

Additional Questions

  • I have more questions about tax relief

    Contact one of our certified tax relief experts at 866.211.4564 or email us at info@freshtaxsolutions.com. We are open Monday through Friday, 9:00AM-5:00PM PST.

Ready to Qualify for Tax Relief?

Are you considering or want to learn about the IRS Fresh Start Program? Speak with a tax relief expert today. Call us at (866)211-4564 or submit a simple form.